Bookings & Interviews
Do we have to book the interview date?
If we do not hear from you within 1 month of your Wedding date we will call you to schedule a date and time.
How do we book you?
First we need to see if your event date is available. You can either call us or click ‘Book DJ’ above and submit the booking form. We will contact you to answer any questions and discuss suitability of our services. If you are happy to proceed we will email you a personalised Tax Invoice / Contract. Once the deposit has been paid, your date is locked in.
How long will the interview take to conduct?
Most interviews take 2 hours. We are very thorough and include entrance suggestions, welcome announcements, speech order, music suggestions, garter & bouquet games and leaving suggestions as an example. We also show some video clips of past weddings to help you decide what you want for your event.
When do we come to see you for our pre-wedding interview?
We will be in contact 1 month prior to the Wedding date to schedule and appropriate time and date with you. If you wish to have an earlier appointment please feel free to call.
When do you conduct interviews?
Interviews are conducted by appointment. We avoid booking interviews on Fridays and weekends as we are working.
Where do you conduct interviews?
We conduct interviews at our office in Woodlands. Some interviews are also done onsite.
Who conducts interviews?
The wedding DJ that is assigned to your Wedding will be the one to meet with you.
Will setup and packup consume time from our chosen package?
Setup and packup is in our own time and will not consume any of your package time. A four hour package means you have our full entertainment services for four hours.
Our Services
Can you help us with the format of speeches for our Wedding?
Yes! You can start with the official speech order available in our downloads area and then modify to suit your needs. Click ‘Downloads’ in the menu above.
Can you perform the MC duties on the night?
Yes! We prefer to take on this role for you. This service is included at no additional charge.
Do we supply the DJ a meal?
A staff meal and drinks needs to be provided, for the DJ, at venues where food is offered. A place setting at a table is not required. We are at the venue 2 hours before commencement of your show to set up and 1 hour after to pack up. This is usually a total of 9 hours. We would prefer to not leave the function to get a meal.
Do you bring any lighting effects?
Yes! We include a variety of tripod mounted laser and LED lighting with every show at no additional charge.
Do you have a brochure?
Yes! You are viewing it now! Paperwork gets outdated very quickly. This way you know you are getting the most up to date information all the time.
How long does it take you to set up?
It normally takes about 2 hours, however this can change depending on the venue.
It seems by the photo gallery that you only do Weddings, why?
Wedding preparation is commonly done 12 months to 2 years prior to the event. Many customers book us within this timeframe, filling the peak period weekend diary dates quickly. Party bookings generally are booked much closer to the event date, on which we are often already committed.
What sort of equipment do you have?
We have never cut corners when it comes to the quality of stage gear. We use only professional PA, PC & AV gear. Bose & QSC speakers, Amcron amps, Shure microphones (cordless & corded), Lenovo laptops and Canon SLR digital cameras.
Photos
Can I order the photos on a CD?
We do not post CD’s anymore as this can take time before you receive your order. All digital purchases are downloaded via a link that is emailed to you immediately after your order payment. Photographic Paper, Canvas and Metal print orders are posted to you directly from our professional printing partner in Melbourne.
Can we get the photos developed?
Yes! We offer various purchase options online directly from our photos portal. You can order prints on Photographic Paper, Canvas and Metal. Products get shipped directly to your address and postage is free for orders over $100. Click ‘Photos’ on the menu above.
How do I order photos?
Click ‘Photos’ on our website. Click the event you would like to view then click ‘Open Gallery’. Scroll or slide through the gallery to find the photo you wish to purchase. Click on that photo then click ‘Buy Photo’. Select what format and quantity you would like, enter your email address twice to confirm and click ‘Add To Cart’. From here select to either ‘View Cart’ to checkout or ‘Buy Another Item’ to continue shopping. Click ‘Checkout’ once you have finished shopping then enter your personal and credit card details. You will receive a emailed link to download any digital products. Physical products will be posted to you directly by our professional printing partner in Melbourne. See our YouTube video instructions for more details https://youtu.be/D3coL4faHqQ
How long do you keep the photos on the web?
We keep the photos online for 2 years and archive 10 years worth. If the photo album you require is not online, you can request it to be uploaded. The photos will then be available for purchase through the portal.
Is the web photo gallery included free of charge with my booking?
Yes! The online photo gallery for viewing or social media sharing is part of your package. We also offer various purchase options for photos you would like to obtain. All images are taken with 20.2 Megapixel Canon Digital SLR cameras. Click ‘Photos’ on the menu above to see the gallery.
Is there a watermark on the downloaded or printed photos?
There is no watermark on any purchased products in the gallery. The digital downloads are full sized JPG files straight from the camera.
Pricing & Payments
Can we hire you for longer than the package time?
Yes! You simply pay the hourly overtime rate of $200 per hour or part there of. Click ‘Price’ on the menu above.
Do you accept Credit Cards?
Yes! There is no additional charge to use VISA, MasterCard or AMEX.
How much is the deposit?
Once you are happy to proceed with the booking, you will receive a Tax Invoice that will show your total outstanding balance. To accept this a non-refundable deposit of $100 is required within 14 days. This will automatically secure your booking and confirm the contract details.
Is GST included in your pricing?
Yes! All our pricing is GST inclusive. What you see is what you get.
My Wedding package is for a 5 hour show, is there a discount for 4 hours?
The packages are not discounted for reduced hours.
When & how do we pay the balance?
The total balance should be received by us any time before the event date. Click the link on your Tax Invoice to settle the account via Bank Transfer or Credit Card. We accept VISA MasterCard or AMEX at no additional charge.