Bookings
The deposit should be paid no later than 14 days after receiving your Tax Invoice / Contract. Failure to do so could result in loss of the event date. Please advise us if you are not accepting the contract. Once the deposit is paid your event date is secured.
Payments
The total balance should be received by us any time before the event date. Overdue accounts incur a late fee of $10 per month or part thereof. Accounts outstanding for over 3 months will be managed by our collection agency and will incur additional fees. The Customer shall pay the Supplier for all costs incurred by the Supplier (including costs for which the Supplier may be contingently liable) in any attempt to collect any monies owed by the Customer to the Supplier under this Agreement including debt collection agent costs, repossession costs, location search costs, process server costs and solicitor costs on a solicitor/client basis. There are no refunds unless an error in payment has been made.
Photos
The client gives permission for us to take photos at the event. Unless prior arrangement has been made the photos will be uploaded to our website and made available for viewing and purchase publically.
Access
A minimum space of 4m x 2m is required for the PA setup. A power point within 10m of the proposed set up location will be required.
Entertainer
In the event your assigned entertainer is unable to host your function due to unforeseen circumstances, an alternate personality will be provided. Every effort is always made to assign your requested personality. A staff main meal and drinks package is required for the entertainer at venues where food is offered. A place setting at a table is not mandatory.